Accessibility Statement
Last updated: 19 April 2026
1. Our commitment
ACERA LABS is committed to making aceralabs.com.au and the Acera client platform accessible to as many people as possible, including those who use assistive technologies, have motor impairments, or prefer reduced-motion interfaces. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA as our baseline standard.
2. Technical specification
aceralabs.com.au relies on the following technologies to work with assistive technologies:
- HTML5
- WAI-ARIA
- CSS
- JavaScript (Next.js / React)
3. Conformance status
aceralabs.com.au is partially conformant with WCAG 2.2 Level AA. Partial conformance means that some parts of the content do not fully conform to the standard. The issues known to us are listed below. We will update this statement to fully conformant once our accessibility audit is complete and all identified issues are resolved.
4. Known issues
We know some parts of the site are not fully accessible. The following issues are known and are being actively addressed:
| Issue | Affected area | Status |
|---|---|---|
| Particle animation does not suppress on prefers-reduced-motion on all instances | Homepage, /methodology | In progress |
| Focus-visible states not verified on all interactive elements | App routes | In progress |
| Some form error states do not have aria-live regions | Contact, waitlist forms | Planned |
| Skip-link not present on all pages | App shell | Planned |
| Colour contrast on teal-on-dark elements | Selected states | Under review |
5. What we are doing
- We run an ongoing WCAG 2.2 AA gap audit across every public page.
- All new pages are reviewed for accessibility before deployment.
- We use automated testing (axe-core) in our CI pipeline and supplement it with manual keyboard-only walkthroughs.
- We test with screen readers (VoiceOver on macOS, NVDA on Windows) on key user flows.
- We respond to user accessibility reports within 5 business days.
6. Technical approach
Keyboard navigation
All interactive elements on aceralabs.com.au are keyboard-accessible. We test tab order, focus management, and keyboard-only user flows on every major page before release.
Screen readers
aceralabs.com.au uses semantic HTML5 landmarks on every page. Dynamic content updates use aria-live regions where appropriate. Images have meaningful alt attributes; decorative images use empty alt text.
Motion and animation
We respect the prefers-reduced-motion media query. Where animations (particle fields, typewriter effects, magnetic scroll) are present, a static or reduced-motion fallback is provided. If you experience motion-related issues on any page, please contact us and we will prioritise a fix.
Colour and contrast
All text meets WCAG 2.2 Level AA contrast ratios (4.5:1 for normal text, 3:1 for large text). We do not use colour as the only means of conveying information.
Forms
All form fields have visible labels. Error messages are descriptive and associated with the relevant field. Required fields are marked. Form submission errors are surfaced via aria-live regions so screen readers announce them without page reload.
7. Feedback and contact
We welcome feedback on the accessibility of aceralabs.com.au. If you find an issue or need content in an accessible format, email hello@aceralabs.com.au with the subject line Accessibility.
We aim to acknowledge your message within 2 business days and to resolve or provide a workaround for reported issues within 10 business days. If we cannot meet that timeframe, we will explain why and give a revised estimate.
8. Formal complaints
If you are not satisfied with our response, you may contact:
- Australian Human Rights Commission: humanrights.gov.au (Disability Discrimination Act 1992)
- Australian Communications and Media Authority: acma.gov.au
For EU residents, contact your relevant national accessibility authority under the EU Web Accessibility Directive (2016/2102).
9. Preparation of this statement
This statement was prepared on 19 April 2026 based on internal review of the Acera platform. It will be updated as the platform develops and following each formal accessibility audit.